Friday, September 6, 2019

Problem of Obesity Essay Example for Free

Problem of Obesity Essay Think about your classmates or schoolmates and try to describe them! Do it! Now count how many of them you described as FAT. You can always name one, cant you? At least I can. Obesity can cause a lot of disease like diabetes and high blood pressure, which may cause the overloading of Hong Kongs healthcare system. Thats what makes obesity not just a problem of patients but also a problem of the public. So, what causes obesity? Sure youve heard ‘being fat is cute and healthy and brings good luck from different TV programmers or even your parents or grannies. Thats one of the reasons why 13. 4% of boys and 10. 5% of girls between the ages of 6 and 18 are overweight. Adults, especially the old ones, love rewarding kids with snacks, usually the unhealthy one like chocolates, chips, etc. Not just obesity it caused, but also diabetes. These snacks contain a large amount of energy, sodium, and fat, which they get 35 – 45% calories from. Remember Augustus Gloop in Charlie and the Chocolate Factory? Yes, hes the fat boy who loves chocolate and ends up being sucked out of the chocolate river. Do you want yourself or your children look like Augustus? Sure nobody wants to look like Giant be? r, so stop rewarding them with snacks, but whole grains, vegetables, and fruit instead. Now, count the total time of your exercise in a week. I got about 120 minutes, what ? bout you? Less than 30 minutes? Youre just like most young people in Hong Kong. This is also the main cause of obesity. According to a survey make by HKU, 69% of local secondary school students dont do enough exercise to achieve health benefits from it and almost 20% got NO exercise at all and somehow they think they can maintain good health with little or no physical activity. Ridiculous isnt it? Or you have the same thought? Dr. Jack Hodgins from the Chinese university said that a large percentage of children have no exercise. He said that children were spending too much time on activities such as playing computer games and watching TV. Dr. Hodgins said young people ought to include more physical activity in their daily routines. Exercise was particularly important for young people because it helped to build and maintain strong bones and muscles. With too little exercise their bones and muscles would not develop properly. How many sit-ups can you do in 5 minutes? 10 years ago, children in Hong Kong can do 100, now they can only do 50. Children are becoming less and less fit. When youre not fit, your heart gets weaker and needs to work harder to keep your body going and if it has to work too hard for a long period of time, you can develop serious problems such as heart disease and high blood pressure. Dont let this happen to you! Keep fit! Stay healthy! We got lots of homework and exams; we got no time at all, students said. Well, no time is never a reason since WALKING IS ALSO A KIND OF EXERCISE. Walking home is quite a good way to do exercise if youre not living too far away from school Do you eat your breakfast every morning? Do you know that skipping breakfast is also a cause of getting fat? People who skipped breakfast usually become so hungry by mid-morning that they need to fill up on high-fat or high-sugar snacks and beverages. As a result, they consume too many calorie and gain weight. So dont forget to have a healthy breakfast every day. In conclusion, we should always have a healthy breakfast every morning, have a b? lanced diet, and, most importantly, do enough exercise so we can stay? way from obesity and diabetes.

Thursday, September 5, 2019

Customer Service Quality To Gain Customer Satisfaction Tourism Essay

Customer Service Quality To Gain Customer Satisfaction Tourism Essay This study investigated the customer service quality to gain customer satisfaction of Travelodge Covent Garden. As per I know, this is the first student research based on customer service quality to gain customer satisfaction at the Travelodge London in Covent Garden. This study was to examine customer service quality of hotel, Impact of customer service quality to gain customer satisfaction, Importance of customer service policy and importance of employee training to improve customer service quality. A questionnaire was circulated in electronic form to 250 customers those who stayed at Travelodge Covent Garden hotel from April to September 2010.Only one fifth (#50) of the total customers were the actual respondents .09 employee of Travelodge Convent Garden were involved in this research. That means 59 completed questionnaires were collected. The respondent customers of Travelodge Covent Garden London, provided information of their visit, customer service quality, degree of customer satisfaction, worst thing that can not satisfy customer, why they choose this hotel and their opinion about the employee of this hotel. The respondent employees provided information how they improve their customer service quality and how they motivated their customer to come to this hotel. The picture of this study was not straight- forward; some differences which were quite different than common supposition were come out. The study found that customers were expected to get high quality of customer service provided by hotel staff. From this study it could be said that that customer service quality of this hotel is good but their room service quality fail to get customer satisfaction. Based on these findings, some recommendation had been pinched. It was recommended if business want to get competitive in todays global market they should concern about their customer service policy by providing training to their employees, as research shows that only trained employee can provide better service to their guests. Customer service manager should concern that their customer will get better customer service and at the same time standard room. 1.0- Introduction: The main aim of this study is to report the impact of customer service quality to gain customer satisfaction of Travelodge Covent Garden. With so much competition in todays global economy, customer service is necessary for any business. In todays increasingly competitive hospitality sector, every organization marketing strategies and tactics is to make profit and contribute to the growth of organization. Customer service quality is a comprehensive issue that effects all organization. Does not matter how big or small the organization is or what is their interest. Todays business world, not necessarily hospitality organization, all organization are interested in evaluating and implementing marketing strategies that aim to improve customer service quality to gain customer satisfaction which will help them to be differentiate from other. Customer service is a kind of service which involves a series of work designed to get customer satisfaction. It is one of the most important elements of the marketing mix for products and services. To stay in the competitive market organizations have to consider that customers are not only interested for product or service but also have some concern of how they are getting it. Customers are more educated, more aware about their money. Their expectation of the organizations and the people they buy from is much higher, they want better customer service. Customer service provides an income for the business, it also provides feedback, which can help the organization to improve service delivery on products, improve customer service bring up to date marketing, Production and transference equipments. In this assignment my problem statement is Does customer service quality play a vital role in order to gain customer satisfaction at Travelodge Covent Garden, London? Quality service is the key to a successful hotel business. When customers get better services from a hotel they become satisfied and want to come back at the same hotel when they needed. A satisfied customer will often be a repeat customer. Also that customer may tell other people and referred them in the same hotel where they get great service, which is one of the cheapest effective advertising for that particular hotel. Travelodge Covent Garden is one of the greatest budget hotel situated in the heart of London. With Travelodge, consumers can expect an easy, calm, stress-free experience and reliable standards of quality and service. Travelodge provides them the best budget hotel which has the spatiality of good customer service and room quality. 1.2- Research question: This study is set up to answer the following research questions: 1. What is the definition of customer service? 2. Discuss the importance of having great customer service in hotel. 3. What are the most important principles of great customer service? 4. How to improve customer service in hotel? 5. How customer service builds loyalty and profit? 6. Why hospitality organization such as Travelodge Convent Garden should assess the success of their customer service policy and how this organization can use this to improve the provision of staff training and development. 7. What are the disadvantages of negative customer service? 1.3- Significance: 1. Customer service is a service which principally helps an industry to keep a deep understanding with customers and manage their customers information to understand what is the need and want of their customers. 2. This project will help an industry to improve their customer service. Customer service can make or break a business. 3. This proposed study has also vital significance for evolution of theories of customer service which would help hotel organizations to adopt effective marketing strategy. 4. This research is beneficial to get some reason of having a good customer service policy in business. 5. This research has managerial implication, as managers can get advantage and have better understanding of their customers. 6. It provides that high quality of customer service create loyal customers which are beneficial for the future of hotel. 7. Apart from the above mentioned significance, this research will give me a chance to explore my ideas and views, as a post graduate diploma in hospitality and tourism student which will help me to gain knowledge for my future profession. 1.4- Research Objectives/Goals/Aims: The objectives of this study are to examine customer service management as a competitive advantage for hotel business. The research aim and objectives explored in this study are: 1. To help the hotel to enhance their competition. 2. To review literature on customer service and its effectiveness. 3. To get loyal customers and to build good reputation and image of hotel. 4. To evaluate competitive advantage of Customer service. Customer service is as important as product quality of hotel. 5. To examine whether hotel business adopts customer service management as a tool to keep customer longer to increase revenue. 1.5 Ethical implications: Ethical insinuation in a research is principally to carry out the research in a moral and responsible way. As a researcher I must discover a reasonable way of what methodological theory recommends and what is ethical possible from practical viewpoint. As a researcher it was always attempted to continuance objectivity by making sure all data were collected accurately fully. Some ethical issues I took into consideration are: a. Ethical treatment of participants: I designed my survey questionnaire in such a method that respondents do not suffer discomfort, awkwardness or loss of privacy. In order to protect the respondents I clarified the respondents about the benefits of this research and the participants rights and protection. b. Anonymity and Confidentiality: I offered complete anonymity and privacy to all participants in my research. During the time of my survey questionnaire I never asked name, address or any personal information which might recognize the specific person. All data which I collect kept confidential and used for only research purpose. 1.6 Hypothesis: Good customer service can help this particular hotel to beat the competitors between the hotels. In todays world market it is as important as product quality of hotel. It can make or can break. By providing great customer service quality a particular hotel can get repeat customer or loyal customer which is helpful to save money that might be spent on advertising. Repeat business and word of mouth advertising are the best ways of maintaining a healthy business. 2.0 Literature review: Reviewing literature is essential for assignment. It can critically form the foundation on which research is built. According to Jankowicz (cited in Saunders, M.et al.2007) literature review is a review which is written for project report should therefore be a narrative and critical analysis what other authors have written. This literature review will introduce the concepts of customer service, importance of customer service, and development of customer service which can help a hotel organization to gain customer satisfaction and to be profitable in competitive hotel business. 2.1Definition of-customer service: Many researchers have difined customer service quality in different ways. Customer service is the stipulation of  service  to  customers before, during and after a purchase. According to Jamier, L. Scott. (2002),  Customer service is a progression of actions designed to enhance the level of customer satisfaction that is, the feeling that a product or service has met the customer expectation. The book  Rules to Break and Laws to Follow is written by Don Peppers and Martha Rogers, Ph.D. in 2008.In this book they write that customer never forget the services that they get from an organization. Sometime their trust can be destroyed when they do not get proper service quality or it can be destabilized one day at a time, with a thousand small demonstrations of incompetence. In todays hyper-competitive business environment, Customer service quality is a significant factor that helps in differentiating service products. According to various literatures, satisfaction of customer is obtained with the escape of high quality service and products. Now consumer are more educated, better informed, more value conscious and demand more for their money. Their expectations of the companies and the people they buy from are much higher. In short, they want better customer service. 2.2 Importance of Customer Service quality: Marquardt (1989) points out that Customer service quality improvement becomes the most valuable fact in the service industry .This service quality can improve productivity, decrease the cost, build customer satisfaction and increase profit for organization. This is one of the greatest keys for the success of a business. It can literally make or break business. In business, if anyone wants to generate profits by selling their products and services to people who need and want to buy. Customers want to know how the organisation or hotel industry can make their lives better or easier or how the organisation can relieve them of their pain. Customer service is the most important function in todays hospitality industry. Many researchers(Olsen2002;kang,Nobuyuki and Herbert,2004;soderlund and Ohman,2005) stated that good customer service quality have been correlated to customer behavioural intentions like purchase and loyalty intention, willingness to spread word of mouth. Those customers who experience good customer service from a hotel are likely to return to this hotel and even spend more money at other attractions in the area. Jones and Farquhar (2003) told that good customer service quality make an impact to gain loyal customer. Bolton (1998) pointed out; service quality manipulates customers consequent behaviour, intentions and preferences. When a customer chooses a contributor that provides service quality that meets or exceeds his or her expectations, he or she is more likely to choose the same provider again. Besides, Cronin and Taylor (1994) also found that service quality has a significant effect on repurchase intentions. Good customer service helps to increase business. People or customers who leave the hotel which provide them good customer service are likely to tell their  friends  about the good time they have and also tell their friends and family what type of services they have got. In return, their friends and family will also come to the same hotel, building a growing customer base. Thats why its essential to be consistent in providing excellent customer service, quality food and an inviting or friendly atmosphere. 2.3 Importance of customer service policy: Having customer service policy is important for any hospitality and tourism business. It is a structure that describes the companys doctrine of doing business. Many researchers are pointed out some reason of having good customer service policy: 1. Good customer service policy helps to increase the brand name of a hotel. It pushes the brands name of any companys into customer mind. It shows a very positive attitude of customers towards the hotel or company. 2. This policy helps company to get more profit continuously which help to amplify revenue. 3. It helps to adjust and acclimatize employees principles and approach in accordance to company service policies. 4. Good customer service policy can feel up whatever consumer want, so consumers spend more for getting these services. 5. It helps to get good competitive advantage which is helpful to maintain companys position up to date and marketable. 6. Repetition of customer is achieved by a good customer service policy.Customer service policy is a fundamental factor which must be maintained a very standard level especially in hospitality sector in order to achieve target market. Advertising is essential in growing and maintaining a profitable hotel business. Good customer service helps to increasing advertisement for a hotel. Guests expect high-quality service. Lunchars (1996) said: the results of a 1990 survey of conference participants revealed that eight of the top ten factors rated most important for guest satisfaction were related to service quality rather than to the quality of facilities. While the leisure and business markets will undoubtedly have different specific demands for facilities, fulfilling guest expectations for quality service will be necessary for success across all market segments. On the other hand Poor customer service can wreck the reputation of a hotel, restaurant. People will talk over the Internet or by word of mouth and after getting poor service people will not visit this hotel. Customers are not only external but also internal as well. Some researchers noticed that a person who has experienced poor customer service from a restaurant will most likely share their bad experience with an average of 10 other people. Those 10 people are extremely like to pass it on again, and after that a huge wave of negative publicity has grown. It is revealed that 80% of all hotel complaints are related to poor service not for poor products and quarter of those surveyed pointed out they would not ever return to this hotel where they received poor service. These following policy are essential to provide good customer service quality in hotel: 1. A general early check in or late checkout process is maintained. 2. Customer can cancel or adjust their reservation if required. Any cancellation can be done in respect to the type of reservation made. 3. Special needs can be made in request area when customer information is confirmed as a part of online reservation process. By following these basic rules in maintaining good customer service, company build a relationship with their guests, a relationship that helps their business grow and prosper. 2.4 Conclusion of literature review: Although many researchers have been done so far on common information of customer service and many theories have been described by researchers but only a few studies have been provided on explaining the effect of customer service in particular hotel. To make a better position in hotel business, increasing profit and getting a brand name at Travelodge London in Covent Garden it is needed to be researched or studied further on various aspects. There is no complete research have been done till now specially impacts of customer service in Travelodge hotel. A fastest budget hotel like Travelodge in Covent Garden in London is situated in tourist attracted place. Many types of tourist come here and enjoy holiday. So it can be said that this area could be the best place to carry out this research. 3.0. Research Methodology: According to Kumar, R. (2005) research methodology is one technique of finding answer to such questions. There are two major types of data collection methods for this analysis: Secondary data collection methods and primary data collection methods. Both data collection methodologies have been used in this research. 3.1 Secondary data collection: Secondary data are those types of data which are existed and has already been examined by an academic. Saunders, M.et al. (2007) said that literature sources are divided in to three categories: primary like email, report etc; secondary like newspapers, books, journal etc and tertiary are those like encyclopaedia, index etc. In this research all data were collected through the library of London Victoria College, British library, Internet search engines, commercial bibliographic database and dictionaries. 3.2 Primary data collection: It is raw data. This data may be collected by survey based on questionnaire or interviews. Survey based questionnaire provide quantitative data; on the other hand interviews provide qualitative data. Guba Linchon (1994) said, Both qualitative and quantitative method may be used appropriately with any research paradigm (cited in Saunders, M. et al.2007,pp.100). Both two types of data collection method were used in this research. 3.2.1 Questionnaire Survey: A self-administered internet arbitrated questionnaire was planned to collect raw data. A semi-structured questionnaire has been prepared and given to about 250 customers whose had stayed Travelodge Covent Garden hotel at least one night in the previous six months. I am contacted those customer by e-mail as my friend who is the customer complaint manager in this hotel. After explaining him that I am doing this research for my study and it is not harmful for the organisation rather than from this research, organization can be benefited. Then he helps me to get those customer mail address.Questionnaire question was closed format questions as respondent (customer) can quickly and easily answer the questions. The questionnaire consisted two sections: First section was designed to explore the demographic data of respondent like age, gender; status (tourist or local consumer) etc .Second section of questionnaire identified the impact of customer service quality to gain customer satisfaction . This questionnaire took 5-10 minutes to fill up. Different methods were used for every part of the questionnaire. For example, the questionnaire asked consumer to signify the quality of customer service in this hotel, using Liker rating scale (very good= 4, satisfactory= 3, poor= 2, very poor= 1). There were some open ended question are also attached with closed format question like If you have responded others please specify and also give them (respondent) an opportunity to express their own idea. 3.2.2 Interview: An interview strategy has been carried out to collect qualitative data which is connected with philosophically phenomenological. According to Kvale, S. (1996) Qualitative Interviews also depend very much on the connection between interviewer and interviewees in developing the open dialogue which can allow a joint construction of considerate in the interview. This technique was applied when the interview was conducted to the H.R manager and Guest complaint manager and some other employee of Travelodge Covent Garden hotel. The interview was conducted through face to face conversation. 3.3 Data Analysis: Data analyses are two types, quantitative and qualitative data analysis. 3.3.1 Quantitative data analysis: Table, graph chart, pie chart has principally used to analyse quantitative data. Quantitative data refers to numerical data which has been given in percentage form for better understanding. Saunders et al. 2007 pointed that Quantitative data is supported on meanings derived from numbers and data collection marks in numerical outcomes and analysis conducted through the use of diagrams and statistics. 3.3.2 Qualitative data analysis: It is a data analysis process which refers to all nonnumeric data that have not been quantified and this process allow us to develop theory from data. Saunders et al. (2007) argued that qualitative data is based on meanings articulated through words and collection results in non-standardized data requiring classification into categories and study conducted through the use of conceptualization. 4. Finding: Questionnaire was given to 250 customers and it was circulated on August to September 2010. 50 of the total respondents were customers and 09 people were employee of Travelodge London Convent Garden. That means 59 completed questionnaires were collected. This Questionnaire was designed to get information from respondents that customer service quality makes an impact and help to gain customer satisfaction in Travelodge Covent Garden, London. In this questionnaire three sections were designed, First section was designed to explore the demographic data, second section of questionnaire identified the information of customers visit and third section designed to identify the impact of customer service quality to gain customer satisfaction. 4.1 Demographic Characteristics: Demographic data which provide respondents age, gender, status etc Table-1 Age of respondents Age(years) Number of respondents Percentage (%) 21-30 21 42 31-40 17 34 41-50 12 24 50+ Total 50 100 This figure shows that biggest numbers of respondents were aged 21-30; the second biggest group of respondents were aged 31-40, that means large numbers of respondents were aged between the ages of 21-40 (Table-1). Figure-1: Gender This figure shows that 30 out of 50, which means 60 percent were male and 20 out of 50 means 40 percent were female. Figure-2: Customer status Figure II, it shows that most of the guest who came in Travelodge London Covent Garden were holiday maker, out of the total 50 respondents 70 percent were holiday maker and the other 30 percent were business customer. 4.2 Information-customers Visit: This section of the questionnaire were designed to get information of customer service quality of Travelodge London in Covent garden and also identify the level of satisfaction of those customers who came in this hotel. Figure 3: Frequency of visit to the Travelodge London Covent Garden. Respondents were asked how many times they were visited in this hotel. This figure shows that 16 percent of customer visited in this hotel very often and 34 percent were visited often, 38 percent sometimes and 12 percent seldom, that means most of the customer came here sometimes and often ( Once in a year and once within six months). Figure-4: Planning to stay at this hotel. Respondent were asked how many time they were stayed in this hotel. This figure showed that the biggest number of customer was stayed here 3-5 days. The second largest number of respondent (24 percent) indicated that they wanted to stay here 2-3 days and 20 percent agreed to stay for a single night. Figure- 5: Main reason to visit in this hotel Figure- 5 showed that 42 percent guest visited here with friends and relatives, 16 percent came here for rest and relaxation, 14 percent came for business reason, 22 percent came for fun , sports and recreation. Only 6% came for attending conference, seminar and other forms of educations. 4.3 Customer service quality in Travelodge Covent Garden: Majority of guest expressed their satisfaction with the overall customer service quality of Travelodge Covent Garden but they were less satisfied with the quality of the room. In Figure- 6, Respondents were asked how the customer service quality of Travelodge Covent Garden London, figure shows that Majority of customer were satisfied about the customer service quality f this hotel. As shown in this figure 46% respondents were satisfied, 14% respondents said that the customer service quality of this hotel was good and 4% said it was very good.24% commented that it was poor and 12% said it was very poor. Adding three points(very good, good and satisfactory) of measuring scale it could be said that 64% commented positive attitude towards the customer service quality of Travelodge Covent Garden and 36 percent showed negative attitude towards the customer service quality of this hotel. As found Figure-7, it was apparent that the staffs in this hotel are friendly towards their guest. Largest number of respondents (52 percent) were agree that their staffs friendliness.22 percent said they were disagree and 12 percent commented that they were strongly disagree. Figure-6: customer service quality which is offered by Travelodge London Covent Garden. Figure-7: Staffs in this hotel is friendly towards the guest. Figure-8: Room quality of Travelodge Covent Garden As per figure-8, it was showed that the guest of Travelodge Covent Garden did not think that room quality of this hotel is satisfactory. Only 4 percent said it was good.42 percent respondents said that it was satisfactory while largest number of guest (38%+16%=54%) said that was unsatisfactorily (poor and very poor) Figure-9 Worst reason that cannot satisfy customer Figure show that most of the customers (70 percent) think that service quality is the main reasons to gain customer satisfaction on the other hand 30 percent think that quality of product is main reason. *Motivate customer to come again and again. This question was asked to customer service manager, guest complaint manager, human resource manager and staffs to know how they are satisfying their customers. First of all they are attracting their customers by their web sites which provide all information about their hotel. They offer lowest price with great customer service quality, clean and comfortable rooms and do everything which is needed for a good nights sleep. Travelodge do things differently to other hotel companies for attracting more customers. *Any plan to improve customer service system and room quality? This question was asked to the customer service manager, human resource manager to know about their customer service improving plan and improving about room quality. They inform that they are trying to overcome this problem. Already their company has taken some plan to develop their room quality and customer service system. They also said that by this time customers complain rates decreased significantly. They consider that customer service quality and room quality are gradually increasing and get customer satisfaction as their customers complaints are decreasing. 5.0 Recommendation and Conclusion: It is recommended that customer service is an important factor for a hotel to gain satisfied customer and this customer will be loyal customer. Business can be gain more profit by this loyal customer and customer service help to make relationship with customer. Training is fundamental for improving customer service. Training process help employee how to check in ,how to check out, how the reservation system work, how the equipment work ,how to provide better service to customer and how to deal customer nicely .Smile and eye contact is essential for good customer service. Employee of Travelodge London in Convent Garden must need to provide their customers requirements. Today customer not only want better product they also want services, If company failed to provide better service to their client. In this case they not only lose their customer who get their service but also lose their other customer because of bad reputation .So that company have to concern that the service provided by them is superior to make their customers to be loyal. The study discovered that company website is an important element to provide better service to their customer. For providing best customer service company should use website. In this website customer can get all kinds of service and idea about this hotel. From this research, It can be said that customer service quality help to get brand name. The study showed that the room service quality of Travelodge Covent Garden failed to satisfy their customers expectation. So it could be suggested that if they want more customer they should concern their room service quality. Frome this study it is finding that customer service quality had effective relationship with customer satisfaction. Customer service quality of hotel had positive relationship with guest but room quality revealed an unsuspected result of a negative relation with consumer. It was discovered that room quality was not good but guests expectation was high. Finally, it could be said that further research is still needed to justify the outcome of this research. The research issue may have been similar but the situation in all the research may be different including this research. Further researchers are welcomed to conduct a similar research as this in the identical content. 6.0 References: 1. Saunders, M. et al (2007)Research methods for Business students.4th edition, Essex, UK: Person Education. 2. Peppers, Don et al (2008)Rules to Break and Laws to Follow Wiley. pp.  24, 164 3. Marquardt, I. A. (1989) The link between Total Quality Improvement and Market Orientation in Guiry M. and customer service: The Critical Focas for a Firm, Cambridge, Massachusetts: Marketing Science Institute Conference. 4. Olsen, S.O. (2002) Competative Evaluation and the Relationship between Quality, Satisfaction and repurchase Loyalty. Academy of Marketing Science, 30(3), 240-249. 5. Kang, S. S.; Nobuyuki, O. et al (2004)Service quality and its Effects on Customer Satisfaction and Customer Behavioural Intention: Hotel and Ryokan Guest in Japan. Asia Pacific Journal of tourism Research, 9(2), 189-203. 6. Jones, H. Farquhar, J. D. (2003) Contact Management and Customer Loyalty Journal of Financial Services Marketing, 8(1), 71-78. 7. Bolton, R. N. (1998) A Dynamic model of the Duration of

Wednesday, September 4, 2019

Causes of Stalking and Experiences

Causes of Stalking and Experiences Stalking is an issue that affects 1.5 million people each year. While women are commonly the general target, men can become victims of stalkers as well. Stalkers share similar traits, each of which fuel what they do. Oftentimes a stalkers motives are as easily profiled as their traits. Stalkers commonly share similar personality characteristics as well as reasons for doing what they do (Michele, 2002). Stalking has been around since the beginning of time. Men and women alike have been accused of such a crime because they either cant get it out of their head that the other person does not want to have anything to do with them, or they are just obsessed with a stranger. It is just recent that the UK Government has decided to make stalking a crime in it self. This type of crime was labelled as harassment, annoyance, or domestic violence. It wasnt until the 80s and 90s that stalking cases were brought to the attention of the media and high political policy makers (Michele, 2002). Discussion Many stalkers are loners. Because of the lack of other relationships, they become severely attached to the idea of possessing a relationship with the person who they are stalking (Paul, 2000). In many cases, the lack of ability to form relationships starts at a young age. Some stalkers are neglected by their parents, and in turn are unable to form attachments with other people later on in life. This causes them to be extremely lonely, which is a main characteristic of a stalker. This lack of personal relationships, combined with a low self-esteem creates a feeling of worthlessness (Michele, 2002). They feel like without a connection with the person they are stalking, they have no purpose in life. This is one reason for most celebrity stalking. The idea of establishing a connection with a person of high status becomes appealing, because these stalkers believe that they will acquire a higher level of importance. When this does not happen, stalkers can often become extremely angry, even violent toward that person. Frustration builds up, and they do not know how to deal with the situation. This can sometimes lead to stalker related deaths. A common characteristic shared by most stalkers is their lack of anxiety, and even shame in a stalking scenario (Paul, 2000). In most situations, a person would be absolutely beyond embarrassed to be caught snooping around in another persons personal belongings. Rummaging through someones garbage in order to find personal information would be so inappropriate that the average person would not even consider it. Beyond that, if they were, in fact, caught in the act, most people would be completely mortified. Stalkers, on the other hand, do not think this way. No action is too out of line. Stalkers see it as an attempt to gain the love of the person that they are stalking. These people seem to be immune to anxiety and discomfort, and in turn they have no trouble continuing in their pursuit. Some of the tasks that are carried out by stalkers are quite difficult. Stalkers need way more intelligence than one would assume that they have. But although many of them have mental disorders, most stalkers are much smarter than the average person. Obtaining information about a person is not usually the easiest task, but stalkers may go as far as changing jobs in order to do so. Stalkers sometimes learn how to tap into phone conversations, hack into computers, and spend thousands of dollars to find a particular person, or information about that person. Psychologists have long puzzled over the way in which individuals may act differently in identical situations, resulting in various strands of personality theory to have emerged within the realm of psychology each attempting to explain personality traits at various levels , these being experimental, psychometric and clinical (Michele, 2000). Butt (2004) notes how Eysencks theory although presented as a clinical approach to understanding individual difference, was fundamentally rooted within the psychometric tradition which emerged from within the mainstream paradigm in the early twentieth century. Most famously to appear from this era was the Likert scale- a graded style response questionnaire which had been engineered for attitude measurement. For Eysenck however psychometric testing aided the process of assessing and predicting individual levels and likelihood of extroversion or neuroticism by reducing dimensions of personality ranging on a bipolar scale from unstable to stable to either being classified as a typical extrovert or introvert. According to Eysneck the reduction of variables in personality traits to either extroversion or neuroticism could be biologically explained by differences in the cortical and autonomic arousal systems . According to Eysnecks Personality Inventory individuals who were perceived with introspective, quiet, reserved and generally unsociable traits were classified as having a high N score whilst those who appeared optimistic, talkative, sociable and outgoing were prescribed a high E score. This lies in contrast to Eysencks model of a fixed personality which appears to be unaffected by external circumstance . In addition, Salmons re- working and application of theories in the context of educational learning has shown how her intervention of the Salmon Line provides a basis for facilitating change (Jens, 2008). Salmons intentions in developing the Salmon Line were aimed at providing a tool that could stretch beyond diagnostic mo del and assist the learning process. The success of technique has been attributed to the ways in which behaviour change and learning is enhanced through eliciting pupils and teachers experiences and identifying areas of conflict and collaboration. The approach is rich in subjective experience captivating the diversity that exists amongst individuals and allowing for reflexivity in its approach. In summary for PCT theorists, differences in personality is viewed as a reflection of the complex ways in which individuals build constructions of their world rather than a simply reflection of innate biological forces. Having contrasted Eysnecks theory with others people shall now explore to what use and purposes such theories can apply as well as their validity in either upholding an agency-structure dualistic approach or seeking to dissolve it (Jens, 2008). Stalkers often also possess the ability to manipulate friends and family members of the person who they are stalking (Thomas, 2003). They will find ways to trick the people into giving away information about the person they are harassing. This involves a higher level of intelligence than that of an average person. Often, people who stalk celebrities suffer from a condition called erotomania, which is also known as de Clerambaults syndrome. Stalkers fall deeply in love with a person and in their own mind, that person is in love with them as well. Stalkers will watch the actions of the person very closely, and even if they have never met the person before in their life, they believe that that person is in love with them as well. Stalkers may dream up an entire relationship, such as Margaret Ray did when she told people that she was David Lettermans wife. Not only did she claim to be married to Letterman, but one day she showed up at his house carrying a baby which she demanded was his (Letterman stalker killed by train in apparent suicide)(Thomas, 2003). Sometimes people will stalk celebrities simply because they desire the fame and status of those people. Michael Lewittes article Serial Celebrity Daters describes the lives of Lisa Chiafullo and Jennifer Young-two girls who are obsessed with being obsessed (Joseph, 2001). Each of these girls began dating the stars at young ages. While Jennifer grew up in luxury in Beverly Hills, Lisa was on welfare and in bad financial shape. While Jennifer enjoyed the high life and luxury of dating celebrities, Lisa sometimes counted on meals, shelter and money from celebrities to keep her head above water. The desire is summed up perfectly by Lisa (Joseph, 2001). She always wanted to be somebody so if she couldnt be somebody; she wanted to date someone who was. This type of thinking is what causes many fans to turn into fanatics. They obsessed over people simply because of whom they are and how famous they are. Stalking is not only limited to celebrities, however average people are in danger of being stalked just as well (Thomas, 2003). In the case of simple obsession stalkers, victims arent chosen based on celebrity status or popularity, rather their past relationships with the stalker. Simple obsession stalkers harass people who they have been involved with in previous relationships, most of the time; the victim puts an end to the relationship, which seems to be tragic to the stalker. Suddenly, the stalker feels that his or her life has been destroyed, and that they simply cannot live without having that person back. The reasoning behind the stalking is that they feel like they have no self worth in the world and that its a necessity to have the person back in order to regain their identity and power that they once had. The person falls into a deep state of denial, refusing to accept the idea that they will have to go on in life without that person. Stalking is not always based on positive feelings and desire to by love. Some people stalk to seek revenge or simply out of pure hatred for a person. Sometimes stalking can occur in the workplace. A large number of murders due to stalking are carried out by people who have recently been fired from a job and who want to get revenge on the person who fired them. Psychotherapists sometimes become targets of stalking as well. They are severely harassed by former patients of theirs. Dissatisfaction, anger, and hatred are a few reasons that can fuel stalkers to harass and sometimes abuse- or even kill their victims (Thomas, 2003). Taking charge and admitting there is a domestic abuse problem is the key to starting to take back ones life, but the legal system must also be utilized to ensure individual rights are preserved and protected (Joseph, 2001). While great strides have been made in recent years to strengthen laws and educate judges on how to address domestic violence cases effectively, there is still work to be done. Some domestic violence cases have languished in district circuit courts for years. Because there are weak justices and numerous loop holes in the written law, there are criminals who will return to society un-rehabilitated seeking revenge or to target another to abuse. The feminist movement during the 1970s fundamentally changed societys attitude towards domestic violence (Logan, 2006). Women who formerly had been battered and abused developed services for domestic violence victims. They also lobbied for government support of these services and raised awareness of domestic violence. Since then, numerous changes have taken place to address the problem of domestic violence. Class action lawsuits and civil-damage suits forced law enforcement agencies to revise their policies and adapt processes to better address domestic violence. Domestic violence incidents were, in many states, established as crimes against the state, resulting in the victim no longer having to press charges. Law enforcement officers today are often trained on how to respond to domestic violence incidents. The medical community also felt the need to act in response to domestic violence. In Delaware, for example, the Delaware Coalition against Domestic Violence together with Delaware s medical community and the Domestic Violence Coordinating Council (DVCC) developed a manual for healthcare providers addressing how to respond to domestic violence (Stephen, 2002). The DVCC also trains hospitals and clinics, police officers, prosecutors, judicial officers, court personnel, executives, faith-based personnel, social workers, advocates, probation officers, and therapists throughout the First State on domestic violence. While most laws pertaining to domestic violence are on the state level, the federal government also responded to domestic violence. For example, it is a federal offence to travel from one state to another to commit domestic violence or to force an intimate partner to cross state lines in an attempt to commit domestic violence. Additionally, the federal government passed interstate stalking legislation making it a federal offence to cross state lines in an attempt to stalk a victim, and also barred offenders from carrying and owning weapons. The Violence against Women Act (VAWA) further protects victims of domestic violence and provides funding for services. VAWA also requires that the victim, if so desired, be heard at a bail hearing with regard to the danger posed by the defendant. VAWA also stipulates that the victim be reimbursed for costs occurred to the victim in obtaining a restraining order and other costs connected to a domestic violence conviction. Another important aspect o f VAWA is the ability for battered and abused spouses and children of citizens and lawful permanent residents to self-petition for independent legal residency. Before VAWA, immigrant victims had to fear deportation when leaving an abusive relationship (Logan, 2006). Since the late 1970s, states took an active role in domestic violence prevention. About a third of domestic violence outreach and services are funded from state level (Stephen, 2002). Most states have laws that allow prosecutors to charge abusers without having to involve the victim. Many times victims are no longer are required to testify against their abusers. In 1997, a total of seven states and the nations capital had mandatory arrest laws on the books that required law enforcement to make an arrest if there is evidence of an assault. Even more states encouraged such arrests. A 1984 study showed that arresting abusers lowered the re-arrest rate within the next 6 months for domestic violence to 10%. However, more studies are needed to replicate these findings (Stephen, 2002). According to the study, most intimate partner abuse is not reported to law enforcement, making it difficult to know exactly how many men and women are abused. Only about 20 percent of all rapes, 25 percent of physical assaults, and 50% of stalking incidents against women were reported to law enforcement. The number of victimizations of men by intimate partners reported to police is even smaller. A general belief that the police cannot help or would not do anything keeps victims from reporting abuse or stalking incidents (Stephen, 2002). Many positions related to domestic violence are held by social workers. Social workers often help clients build s support system by referring them to resources they need and by helping them gain access to such services. Social workers may also be involved in crisis and long term counselling to help victims make significant decisions. Additionally, social workers may develop and co-lead support groups for victims, lobby on a national or state level for funding, and perform advocacy work. Advocacy work may include fund raising, training, explaining domestic violence, speaking to the media about domestic violence, developing materials to give to battered women, and community education. These are only a few of the essential functions performed by social workers in the domestic violence field. In 1993, following the murder of a woman by her ex-lover, who violently harassed her in breach of a protection order before killing her , the New South Wales Parliament responded by enacting a separate offence of Stalking which is now part of the Crimes Act. Stalking is conduct that is harassing or threatening, directed at a person with the intention to cause intimidation or fear. It is a form of non-physical violence, causing psychological and emotional abuse (Logan, 2006). The awakening of concern about this type of behaviour was caused by its prevalence in domestic violence cases. Firstly, the nature of the offence of stalking makes it inappropriate to prosecute under the current law of criminal assault. Related to this is the severe impact that stalking behaviour inflicts on its victims. The current law of assault is simply not broad enough to deal with the complexities that arise from an offence such as stalking. Assault is an act, which intentionally or recklessly causes another to apprehend immediate and unlawful personal violence, charged under s61 of the Crimes Act. At the essence of the offence of assault is a requirement that the threat created by the offender must cause a fear of imminent violence in the victim. Stalking involves instances where a person does not explicitly threaten their victim but silently follows them around or sits outside their dwelling. When placed in this context, such behaviour is dangerous beyond its immediate significance. Although, it is difficult to charge this as assault since it is not sufficient that the threat raises apprehension that violence will be inflicted at some time in the future. The inability to prosecute an offence that is of a similar nature to stalking under the law of assault was apparent in the case of Knight. Knight had made a series of phone calls threatening to kill or injure those involved his prior conviction, including a policeman, a magistrate and to a judge who later dismissed his appeal (Logan, 2006). On appeal to the Court of Criminal Appeal, his conviction for these offences was quashed on the basis that the requirement of a threat of immediate violence was not satisfied. Even though his behaviour caused fear and was dangerous, it fell short of the necessary accuses and hence could not be sanctioned under the law of criminal assault (Paul, 2000). Alternatively, the case of Ireland demonstrates an instance where an offence with characteristics that can be likened to stalking was successfully prosecuted under assault. The accused had proceeded to harass a woman whom he had a prior social relationship with, by making both silent and abusive phone calls, frequenting her place of work and home and taking photographs of the victim and her family. While fearful of personal violence the victim was also diagnosed with suffering a severe depressive illness. The offenders behaviour amounted to assault. This reasoning was founded on the fact that the victims fear of the caller arriving at her door could be seen as imminent since he may be making the calls in close proximity to her home and able to arrive at her door within minutes. However the legal reasoning in this case, has been criticised for being rather artificial by stretching assault beyond its natural legal meaning. As shown in Knight, most stalking cases are not suitable for pr osecution under the elements of criminal assault. The main area of assault also poses difficulty for the prosecution of stalking. It is constituted by intention to either affect an unlawful contact or to create an apprehension of imminent unlawful contact in the mind of the victim (Larry, 2000). Despite that the common law of assault is now more accommodating to the offence of stalking, through developing an interpretation of harm to include psychiatric as well as physical injury (Logan, 2006). It is still difficult to prove the imminence requirement in both of most stalking cases where the threat of harm is protracted rather than immediate (Sandra, 2007). Therefore, there is more rationale in treating stalking as a separate offence with its own specific elements rather than distorting the elements of assault to accommodate for the manifestations of stalking. The wide-ranging and severe impact of stalking further necessitates the need for a separate offence of stalking to deal with this crime. The psychological responses caused by stalking such as anxiety, fear, paranoia and often symptoms of post- traumatic stress disorder have been acknowledged in a study as emotions induced by stalkers. This research has found that 94% of victims have made changes to lifestyle patterns such as temporary or permanent relocation, changing personal contact information and even identities. Perhaps more compelling is that victims of a recent psychopathological study indicated that they might have coped better with more tangible damage of physical assault than with a stalkers constant intrusion and menace (Paul, 2000). Furthermore, stalking is often a precursor to severe and fatal physical violence as demonstrated in the case of Thomas v Burk. In this instance the applicant had been in a previous relationship with the complainant. After they separated, the complainant experienced many incidents of stalking such as receiving harassing telephone calls at work and being followed on a vacation trip. These incidents eventually escalated to physical abuse when on one occasion, the applicant stroked the complainant with such force across the face with an open hand that it caused injury to her eye. This is one of many cases that reflect the statistic that 80% of women who report being stalked by an intimate partner are eventually physically assaulted (Sandra, 2007). It therefore becomes apparent that there is a need to take preventative action. Such as prosecuting this behaviour under an offence of stalking at its early stage, rather than waiting until the situation amplifies and the victim is physically a ssaulted and only then taking action by prosecuting for assault. Sexual Harassment is defined as a continuum of behaviours that intimidate, demean, humiliate or coerce (Diane, 2006). These behaviours range from the subtle forms that can accumulate into a hostile working, learning, or worshipping environment to the most severe forms of stalking, assault or rape. For many businesses, preventing sexual harassment, and defending its managerial employees from sexual harassment charges, has become key goals of legal decision making. In contrast, many scholars complain that sexual harassment in education remains a forgotten secret, with educators and administrators refusing to admit the problem exist in their schools, or accept their legal and ethical responsibilities to deal with it. Previously stalking behaviour has been prosecuted as offensive conduct under s4 of the Summary Offences Act. An artificial reasoning was drawn by the courts that stalking was offensive from the fact that it was continued or repeated. While offensive conduct carries a light maximum penalty of three months this may be satisfactory for minor instances of stalking but it is a clearly an inappropriate reflection of the magnitude of behaviour that amounts to intimidation and harassment. The protracted nature of stalking and the serious implications on its victims necessitates the need for a specific offence of stalking with its own appropriate penalty in order to capture the severity of the offence. This is arguably more effective than collapsing this offence into the category of offensive conduct or treating it as criminal assault. The offender would then, also have to bear the stigma of being labelled a stalker (Larry, 2000). In 2006 study on sexual harassment at colleges and universities, it was reported that 62% of female college students and 61% of male college students report having been sexually harassed at their university, with 80% of the reported harassment being peer-to-peer. Fifty-one percent of male college students admit to sexually harassing someone in college, with 22% admitting to harassing someone often or occasionally (Diane, 2006). Thirty-one percent of female college students admitted to harassing someone in college. Sexual harassment can occur in a variety of circumstances. The harasser can be anyone, such as a supervisor, a client, a co-worker, a teacher or professor, a student, a friend, or a stranger. The victim does not have to be the person directly harassed but can be anyone who finds the behaviour offensive and is affected by it. While adverse effects on the victim are common, this does not have to be the case for the behaviour to be unlawful. The victim can be a male or female. The harasser can be male or female. The harasser does not have to be of the opposite sex. The harasser may be completely unaware that his or her behaviour is offensive or constitutes sexual harassment or may be completely unaware that his or her actions could be unlawful. There are however, some instances where a criminal sanction may not constitute an effective strategy of deterring further stalking even though the impact on the victim is traumatic. This mainly applies to the category of stalkers classified as erotomaniacs who are mentally ill. It would be more appropriate to deal with these stalkers through the mental health system as they are impervious to judicial sanctions and thus require assertive psychiatric management. The inefficacy of using stalking legislation to punish a perpetrator who has a psychiatric condition was illustrated in the case of Strong v The Queen. The appellant had been sentenced to imprisonment for the offence of stalking a female contrary to s562ABof the Crimes Act 1900(NSW) (Paul, 2000). Whilst serving his sentence in prison, the accused began writing sexually suggestive letters to another female with whom he had no prior relationship. After his release, he continued with his stalking behaviour by following and watchin g her and subsequently moved to live opposite her home. This conduct became the basis of another substantive charge of stalking for which he was again imprisoned. On appeal of this conviction the issue was raised that he had been diagnosed with suffering symptoms of psychosis. The Criminal Court of Appeal agreed that in cases such as this, the offenders condition should be managed under mental health legislation rather than sanctioned under the criminal law. This case demonstrates the inability of the criminal law to deter psychiatrically ill stalkers as the rate of recidivism of people in this category suggests. However, it is important to note that the majority population of stalkers are from the intimate category of non- psychotic ex partners and are not mentally ill at the time of committing the offence. Courts can issue an Apprehended Domestic Violence Order under s562AE of the Crimes Act 1900(NSW) or an Apprehended Personal Violence Order under s562AI of the Crimes Act 1900(NSW). Unfortunately this method of dealing with stalking offences is often criticised for having little effect on serious obsessive behaviours exhibited by some offenders. A recent study has shown that after issuance of an apprehended violence order, stalking and physical violence was reduced in the first six months only to reoccur in over half the cases of women who undertook the study. This shows that these orders are an inappropriate long-term prevention tool. Helen Katzen reported in her study that of the 22,556 apprehended violence orders granted in New South Wales in 1998, 9,647 breaches were recorded by the police (Joseph, 2001). The ease with which these orders are breached and the fact that they are not taken seriously is reflected in the case of Long field v Glover. The appellant had been in a relation ship with the complainant. When the relationship ended she obtained an apprehended domestic violence order, which prohibited the appellant contacting her. He disregarded this order and persisted calling her at home and at work, making threatening statements such as I control your life (Michele, 2002). Similarly in the case of R v Powell, the appellant had broken into the victims premises in breach of an apprehended violence order and maliciously wounded her by stabbing her twice in the back. Both these cases demonstrate the inability of these orders to deter offenders which highlights how inefficient a mechanism they, are for dealing with such behaviour. Furthermore, apprehended violence orders were found in many cases to be aggravating factors, which exacerbate the likelihood of violence (Paul, 2000). This was exemplified in the case of Igbinoba v Commissioner of New South Wales Police Service, where a court issuance of an apprehended domestic violence order aroused further anger in the defendant towards the complainant, which resulted in a threat being made towards her that he was going to get her (Paul, 2000). Shortly after receiving the order, the defendant started a campaign of harassment against her and physically assaulted her. Recent research shows that incarceration has a sobering effect on stalkers and allows them to adjust their lives. This supports the idea that a more preventative approach would be to immediately prosecute this behaviour under an offence of stalking with a prison sentence, rather than wait for breach of an order to occur by which time the situation may have escalated to a degree of violence. While, it is impractical to contain all stalking offences by criminalising them, it is also inefficient for the court to proceed with prosecuting minor nuisances under the stalking legislation. Many of these cases would not lead to any conviction due to the lack of the requisite intent necessary to prove the offence. In 1998, two example cases were given by the model criminal code committee where stalking legislation was used inappropriately (Joseph, 2001). In the first case a fourteen year old girl had stalked her teacher, by following him around school and singing a mocking song about the teacher. In the later case Yugoslavian parents had stalked their teenage daughters because they had moved away from home in violation of family traditions. These stalking incidents are more commonly known as conformist who is the stalking falls within the acceptable range of social behaviour rather than criminal stalking. Neither of these cases led to convictions. In circumstances such as these, a pplicants are more likely to succeed in obtaining apprehended violence orders since they would only be required to prove on the balance of probabilities, that they are in fear of the other person and that these fears could culminate into an act of personal violence or harassing conduct (Sandra, 2007). With advances in technology people see new and scary ways criminals commit crimes. With the introduction of cell phones and scanners years ago, criminals could listen to police radio traffic and see where and how we police were responding. No need for look outs, technology became the look out. Now in the computer age people see crimes from identity theft and hacking into computers to steal personal and corporate confidential information to cyber stalking and sexual predating to cell phone cloning. Criminals have a whole new playground and the playground as technology advances (Lorraine, 2008). But technology is not just for criminals. Law enforcement agencies are using technology to make police work more effective and efficient. Also police and communities are also using technology to make their communities safer. Cyber stalking is described as the procedure or offense of deliberately and constantly irritating another person in situation that would cause a sensible person to panic harm or death because of articulated or obscured fears is a comparatively latest trouble. Annoying others over the Internet is a little that usually happens, but the word constantly placed in front of that report can make a huge distinction. If someone is causing a nescience that interferes with ones professional or individual life it is measured stalking. Catching the criminals of computer is the tough part. There are Computer Crime Stopper groups, hackers turned excellent, whose only intention and job is to track down and catch criminals of computer (Keith, 2002). Activity of tracking computer is a hard thing to do, particularly over the Internet. There is no track left for the criminal to be followed through. Generally the only things crime-stoppers have to go on are the IP addresses and telecommunication lines to trace to find the source of the signal, but the performer is generally long gone through the time authorities arrive. Anticipation is a vital part in defending the computers of these days. Through secure servers, which are particular c

Tuesday, September 3, 2019

Oliver Cromwell as a Hero or Villain Essay examples -- History Ireland

The aim of this essay, is to answer the long-awaited question 'Was Oliver Cromwell a hero or a villain? This question, is a hard one to answer. James Heath once said "His name and memory stink." In opposition, Samuel Pepys said "People look back and praise him." True? Or Not? This essay will argue Edmond Ludlow's words," How glorious, but then such betrayal!" Oliver Cromwell was neither a hero nor a villain. The evidence and opinions gathered will state, how he went from good to bad, and from bad to evil. Oliver Cromwell, was a puritan gentleman from Huntingdon. He was born on the 25th of April 1599, and brought up in a very wealthy family, and a high social class. Cromwell, was an MP for Huntingdon, from 1628-1629. He had no fighting experience then, and was very worried about the Roundhead army, at the battle of Edgehill. Cromwell then went home to Huntingdon, and began to train his own army. Cromwell was a magnificent soldier. He created a whole new army from scratch, and he trained his army, in a special and unique way. Cromwell would do anything to win his battles, and beat Prince Rupert and if it meant making a whole new army, than so be it. To do this, he picked his people of their ability, 'men of spirit', and not on their status. He did this believing that this was right, as they were doing Gods will. It also made the people happy, and so he continued doing so. He also paid the men. He paid them 12D a day, so that encouraged more men to stay. He was a strict commander, and his orders had to be obeyed. Also, he always chose the right moment in a battle to attack. Some local Roundheads, thought that Cromwell should have ... ...er, but he just did what he felt he had to do. One thing which I agree on, is that he could have gone about it a different way. Also, I agree in one thing that he said, and also believed in. That was that "The end justifies the Means." What he meant by that, was that no matter what happens, something good always comes out at the end, and it's the end outcome that really matters. The words that I will leave you with, are the words of one Richard Baxter, a parliamentarian. We are not sure whether we can trust these words or not, as being a parliamentarian, he would have been a bit sympathetic to Cromwell, but it's quite reasonable. "No man was better and worse spoken of than he, he meant honestly, and was pious till power corrupted him, he thinketh that the end being good and necessary, the necessary means cannot be bad"

EMF Radiation: Serious Health Hazard for People Essay -- Technology, E

Technology changes everything in this world. Our life has become more convenient and more efficiency which benefits by these new technology. But during this time, some people have considered about some risks of these technologies. EMF radiation is one of them. People have argued for a long time that whether EMF radiation really poses health hazard or not. I insist that EMF radiation is harmful for people’s health and particularly to young children. This opinion can be well proved by all the information I have searched and more people should know about this. First, it’s important to know what EMF radiation is. The full name of EMF is Electromagnetic fields. It’s a kind of area that we may be involved into every time we watching TV, using cell phone, turning on a light switch or using an electric appliance. EMF is a generic term of force generated by magnetic fields or electrical charges. Sometimes, EMF can be considered as a kind of radiation when release energy. When we use some electric appliances, the electromagnetic waves of these appliances will change periodically and produce enough energy to cause ionization. As we all known, ionization can dislodge orbiting electrons from atoms or break bonds which hold molecules together and then producing ions or charged particles. During this process, the production of ions or ionization in our tissues may cause direct damage to cells and cause other health risks. So EMF radiation is also called ionizing radiation. (DCMNR, 2005) This conception maybe a little bit confusing, but i t’s easy to find out that EMF really produces some extra electrons or magnetic field which we have never seen before. So scientists began to do some experiments to figure out that whether EMF has health hazar... ... kind of radiation does mobile phone product. The World Health Organization (WHO) definite the EMF radiation standard as a kind of limitation from electronic devices or of human exposure time from all kind of devices. (WHO, 2006) The exposure standard is basic standard of personal protection in maximum levels. So the EMF can be variety and uncertain. No matter the opponents aware or not, just provide for a rainy day. Technology is a double-edged sword. It can provide us convenient while it may affect our health at the same time. Fortunately, some kind of technology such like EMF radiation has been proved to be harmful and people can prevent it from now on. From my study I am sure that EMF radiation can poses a health hazard for people especially for children and teenagers. All people who really care about their health and their children should know this fact.

Monday, September 2, 2019

Advertising Paragraph Tenth Essay

Advertising is one of the best ways to get consumers’ attention. When the ad is spiced up with handsome men and beautiful women enjoying the great outdoors, people are likely to take a look at the ad, thinking it may be for a nice vacation or possibly for something healthy, but to the consumers’ surprise, it’s an ad for â€Å"Newport† cigarettes. How does this affect the audience? By creating an environment on the ad that is bright, lively and colorful, along with attractive men and women, it really gets the consumer’s attention well. The cigarette companies have used this strategy for years to reach their audiences, and the â€Å"Newport† ad is no different. The advertisement for â€Å"Newport† brand cigarettes does a good job of getting the consumers’ attention and even selling cigarettes in general, but when it comes to the advertisement of its own brand, the ad really lacks effectiveness. Looking at the picture, the only par t of the ad that sells the â€Å"Newport† brand are the three small packs of cigarettes in the top right corner and the word â€Å"Newport.† Everything else in the picture is just for getting the consumers’ attention. The main target audiences for this product are most likely avid male smokers, however, the ad can be geared towards both sexes. By showing the man running in front of the woman with the boogie board, he becomes the focal point. When looking at the picture, with the three packs of cigarettes and the text â€Å"pleasure† sitting directly above the man’s head along with the phrase â€Å"fire it up† pointing directly to the male, really shows how much more attention they want on or even from males. Also, by matching the colors of the man’s bathing suit, boogie board and the text, shows that the ad is more interested in helping the consumer focus on the man rather than the woman. It is because of these points that the ad fails to sell the â€Å"Newport† brand to both sexes. Another reason this ad fails to sell its product well is because it seems they put more attention i nto the picture, its surroundings and exaggerations, rather than the actual product â€Å"Newport† cigarettes. It seems they are depicting that even when the consumer smokes cigarettes, he or she can have a sexy, toned, muscular body and feel great all the time. This obviously is not true, considering that cigarettes contribute to weight gain, loss of respiratory stamina and many forms of cancer. Along with these disadvantages come stained teeth and bad breath, which all accompany the true criteria of an  everyday smoker. One of the most interesting selling points in this picture are the words â€Å"fire it up† posted right above the surgeon general’s warning. Positioning these words above the warning is a gross example of how much the cigarette companies don’t care about the negative effects their cigarettes have on their customers. Knowing that their product kills hundreds of thousands of people a year and permanently disables thousands of others, their decision to place this phrase above such a serious warning tells me that they want to convince the consumer to completely disregard how unsafe cigarettes really are. Also, the fact that the phrase â€Å"fire it up† does not include any information about the â€Å"Newport† brand cigarette itself also shows that the company really failed to sell its own brand. For an avid male smoker such as my-self, this ad does what it is intended to do. It makes us think to ourselves, â€Å"man, I could really go for a cigarette.† The ad does this well by setting a trigger off inside the consumer’s head, to start thinking about cigarettes. Unfortunately, when it comes to the advertisement selling its own brand, the ad really falls short, since the company producing the ad put more money into making the advertisement visually appealing rather than focusing on selling their own brand. In the future, it would be more advantageous for the company, if they focused more on integrating the specific benefits of using their brand over others, rather than creating an â€Å"eye pleasing† advertisement.

Sunday, September 1, 2019

Health Disparities Among the Poor Essay

On this era, everybody depends on technology when communicating, especially on cell phones. These devices are known all over the world, and they are also used for entertainment, and to be updated with the latest news. Calling and Texting are the main methods that people use to communicate with friends, family, and others when using their cell phones. Calling has been popular since mid-1900s, but has been taken its popularity by texting since the beginning of the 20th century. Factors like the tone, and the fact that the people involved in the conversation can hear each other’s voices make a phone call more personal. Calling, should be used when the objective is to start a full conversation, argument, or a work related discussion. Though, if the objective is to confirm something, tell a quick message, or ask a short question, texting would be the proper choice. Texting is more impersonal than calling; there are no other factors involved on the conversation than what you see on the screen, the text. There is no easy way to feel, or identify the other person’s emotions in a text message clearly. Texting is a misused form of communication if the objective is to spend hours on the phone, give important news, or express a strong emotion. Calling can only take place if the person that makes the call has the other person’s phone number, and if the receiver of the call takes it. On the other hand, texting compares to sending constant e-mails, there are many social medias where you can text or send a private message via internet, or having the other person’s phone number as well. Even though the receiver of the message does not see the text right away, he or she will eventually see it, and hopefully respond. Texting can be a threat to your life. About 6,000 deaths and a half a million injuries are caused by distracted drivers every year. Phone calls are safer while driving; there are Bluetooth devices that allow you to talk while both of the driver’s hands are on the wheel, and eyes are on the road. Most phones also have a speaker option where the sound increases and drivers do not need to hold the phone. Texting and Calling are two effective methods of communicating when used at the right time, place, and situation.